1. What Are Cookies
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work properly, to remember your preferences, and to provide information to the website owner about how visitors use the site.
Cookies do not contain executable code and cannot access other files on your device.
2. Cookies We Use
directCRM uses two categories of cookies:
Essential cookies
These cookies are required for the service to function. Without them, you cannot stay signed in to your account.
| Cookie | Purpose | Duration | Can be disabled? |
|---|---|---|---|
dcrm_session |
Authentication session — keeps you signed in | Session / 30 days | No — required for the app to work |
Analytics cookies
These cookies collect anonymous data about how visitors use our website — which pages are visited, how long users stay, and where they came from. This data is aggregated and never linked to individual users. We use it solely to understand how to improve the product.
| Cookie | Purpose | Duration | Can be disabled? |
|---|---|---|---|
_dcrm_analytics |
Anonymous usage statistics to improve the product | 12 months | Yes — via browser settings |
3. How to Control Cookies
You can control and delete cookies through your browser settings. Here is how to manage cookies in the most common browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note that disabling essential cookies will prevent you from signing in to your directCRM account. Disabling analytics cookies will not affect the functionality of the application.
4. Contact
If you have any questions about how we use cookies, please contact us:
directCRM
Email: hello@directcrm.app